TL;DR这篇研究论文讨论了如何将人工智能技术,如机器学习和深度学习,应用于企业业务流程管理,以提高效率和客户体验,并呼吁 BPM 社区构建能够向商业用户解释 AI 模型结果的解释性方法。
Abstract
Business processes underpin a large number of enterprise operations including
processing loan applications, managing invoices, and insurance claims. There is
a large opportunity for infusing ai to reduce cost or provide better customer
experience, and the →