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Jan, 2023
利用新技术支持公共管理。情感分析及IO应用案例
The use of new technologies to support Public Administration. Sentiment analysis and the case of the app IO
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Vincenzo Miracula, Antonio Picone
TL;DR
通过使用机器学习模型，对意大利公共管理应用程序“App IO”的用户反馈进行情感分析和情感检测，以了解引起负面评价的原因。
Abstract
app io
is an app developed for the
italian pa
. It is definitely useful for
citizens
to interact with the PA and to get
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