The final search query for the Systematic Literature Review (SLR) was
conducted on 15th July 2022. Initially, we extracted 1707 journal and
conference articles from the Scopus and Web of Science databases. Inclusion and
exclusion criteria were then applied, and 58 articles were selected for the
SLR. The findings show four dimensions that shape the AI explanation, which are
format (explanation representation format), completeness (explanation should
contain all required information, including the supplementary information),
accuracy (information regarding the accuracy of the explanation), and currency
(explanation should contain recent information). Moreover, along with the
automatic representation of the explanation, the users can request additional
information if needed. We have also found five dimensions of XAI effects:
trust, transparency, understandability, usability, and fairness. In addition,
we investigated current knowledge from selected articles to problematize future
research agendas as research questions along with possible research paths.
Consequently, a comprehensive framework of XAI and its possible effects on user
behavior has been developed.

通过系统文献综述研究 AI 解释的四个维度 - 格式、完备性、准确性和时效性，以及 XAI 效应的五个维度 - 信任、透明度、可理解性、可用性和公正性，并且针对未来研究议程提出了研究问题和可能的研究方向，从而开发了一个综合框架，并研究了其对用户行为的影响。