Generative Artificial Intelligence (AI) is integrated into everyday
technology, including news, education, and social media. AI has further
pervaded private conversations as conversational partners, auto-completion, and
response suggestions. As social media becomes young people's main method of
peer support exchange, we need to understand when and how AI can facilitate and
assist in such exchanges in a beneficial, safe, and socially appropriate way.
We asked 622 young people to complete an online survey and evaluate blinded
human- and AI-generated responses to help-seeking messages. We found that
participants preferred the AI-generated response to situations about
relationships, self-expression, and physical health. However, when addressing a
sensitive topic, like suicidal thoughts, young people preferred the human
response. We also discuss the role of training in online peer support exchange
and its implications for supporting young people's well-being. Disclaimer: This
paper includes sensitive topics, including suicide ideation. Reader discretion
is advised.

人工智能在社交媒体中的使用对年轻人的自我表达、人际关系和身体健康等问题提供了帮助，但在涉及敏感话题如自杀时，年轻人更青睐于人类回应。该研究还探讨了在线同伴支持交流的培训作用以及对支持年轻人福祉的意义。