The application scope of large language models (LLMs) is increasingly
expanding. In practical use, users might provide feedback based on the model's
output, hoping for a responsive model that can complete responses according to
their feedback. Whether the model can appropriately respond to users' refuting
feedback and consistently follow through with execution has not been thoroughly
analyzed. In light of this, this paper proposes a comprehensive benchmark,
RefuteBench, covering tasks such as question answering, machine translation,
and email writing. The evaluation aims to assess whether models can positively
accept feedback in form of refuting instructions and whether they can
consistently adhere to user demands throughout the conversation. We conduct
evaluations on numerous LLMs and find that LLMs are stubborn, i.e. exhibit
inclination to their internal knowledge, often failing to comply with user
feedback. Additionally, as the length of the conversation increases, models
gradually forget the user's stated feedback and roll back to their own
responses. We further propose a recall-and-repeat prompts as a simple and
effective way to enhance the model's responsiveness to feedback.

该研究论文介绍了大型语言模型在接受用户反馈方面的问题，并提出了一个包括问答、机器翻译和电子邮件写作等任务的综合评估基准 RefuteBench。研究发现，大型语言模型倾向于自身内部知识，并且在对话过程中逐渐遗忘用户的反馈，而回归到自己的回复，通过召回和重复提示的方式可以提高模型响应用户反馈的能力。