Innovators are creative people who can conjure the ground-breaking ideas that
represent the main engine of innovative organizations. Past research has
extensively investigated who innovators are and how they behave in work-related
activities. In this paper, we suggest that it is necessary to analyze how
innovators behave in other contexts, such as in informal communication spaces,
where knowledge is shared without formal structure, rules, and work
obligations. Drawing on communication and network theory, we analyze about
38,000 posts available in the intranet forum of a large multinational company.
From this, we explain how innovators differ from other employees in terms of
social network behavior and language characteristics. Through text mining, we
find that innovators write more, use a more complex language, introduce new
concepts/ideas, and use positive but factual-based language. Understanding how
innovators behave and communicate can support the decision-making processes of
managers who want to foster innovation.

以大型跨国公司的网络论坛为例，通过分析约 38,000 个帖子，研究创新者在非正式交流空间中的行为和语言特征，发现创新者相对于其他员工在社交网络行为和语言特征上存在差异，例如写作更多并使用更复杂的语言、引入新概念 / 想法以及使用积极的但基于事实的语言，这有助于决策者从管理层面促进创新。