In the global craze of GPT, people have deeply realized that AI, as a
transformative technology and key force in economic and social development,
will bring great leaps and breakthroughs to the global industry and profoundly
influence the future world competition pattern. As the builder and operator of
information and communication infrastructure, the telecom sector provides
infrastructure support for the development of AI, and even takes the lead in
the implementation of AI applications. How to enable the application of AIGC
(GPT) and implement AIGC in the telecom sector are questions that telecom
practitioners must ponder and answer. Through the study of GPT, a typical
representative of AIGC, the authors have analyzed how GPT empowers the telecom
sector in the form of scenarios, discussed the gap between the current GPT
general model and telecom services, proposed for the first time a Telco
Augmented Cognition capability system, provided answers to how to construct a
telecom service GPT in the telecom sector, and carried out various practices.
Our counterparts in the industry are expected to focus on collaborative
innovation around telecom and AI, build an open and shared innovation
ecosystem, promote the deep integration of AI and telecom sector, and
accelerate the construction of next-generation information infrastructure, in
an effort to facilitate the digital transformation of the economy and society.

全球人们对 GPT 的热潮使人们深刻认识到，作为一种变革性技术和经济社会发展的关键力量，人工智能将为全球产业带来巨大的飞跃和突破，并深刻影响未来的世界竞争格局。作为信息和通信基础设施的建设者和运营商，电信部门为人工智能发展提供基础设施支持，甚至在人工智能应用方面处于领先地位。如何实现人工智能在电信领域的应用以及在电信部门实施人工智能通用模型（GPT）的问题是电信从业者必须思考和回答的问题。通过对 GPT 这种典型的人工智能通用模型进行研究，作者分析了 GPT 是如何通过场景赋能电信部门的，讨论了当前 GPT 通用模型与电信服务之间的差距，首次提出了电信增强认知能力系统，提供了在电信部门构建电信服务 GPT 的答案，并进行了各种实践。预计我们行业的同行们将聚焦于围绕电信和人工智能的协同创新，建立开放共享的创新生态系统，推进人工智能与电信行业的深度融合，加快下一代信息基础设施的建设，努力促进经济和社会的数字化转型。