Conversational agents (CAs) are gaining traction in both industry and
academia, especially with the advent of generative AI and large language
models. As these agents are used more broadly by members of the general public
and take on a number of critical use cases and social roles, it becomes
important to consider the values embedded in these systems. This consideration
includes answering questions such as 'whose values get embedded in these
agents?' and 'how do those values manifest in the agents being designed?'
Accordingly, the aim of this paper is to present the Value-Sensitive
Conversational Agent (VSCA) Framework for enabling the collaborative design
(co-design) of value-sensitive CAs with relevant stakeholders. Firstly,
requirements for co-designing value-sensitive CAs which were identified in
previous works are summarised here. Secondly, the practical framework is
presented and discussed, including its operationalisation into a design
toolkit. The framework facilitates the co-design of three artefacts that elicit
stakeholder values and have a technical utility to CA teams to guide CA
implementation, enabling the creation of value-embodied CA prototypes. Finally,
an evaluation protocol for the framework is proposed where the effects of the
framework and toolkit are explored in a design workshop setting to evaluate
both the process followed and the outcomes produced.

以创造共同设计和有关利益相关者的价值观的敏感型对话代理 (VSCA) 框架为目标，本文总结了共同设计价值敏感型对话代理的需求，并提出了一个实用的框架和工具包用于引导对话代理实现，从而创造具有价值体现的原型。最后，提出了一个评估协议，通过设计研讨会来评估框架和工具包的效果。